We provide Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
Shipping is discreet and will not have “Honey Play Box” or any other adult company name visible. Most orders ship within 1 business day. You must be at least 18 years of age to order from Walotar. By use of this site you are confirming that you are 18 years of age or older.
SHIPPING TO CONTINENTAL All Around The World
Free Shipping on orders $79 & up.
$3 for packages under 1lb, 7-15 days
$5 for 1lb-2lb, 7-15 days
$10 for 2lb and up, 7-15 days
Important Shipping Information
Please confirm your shipping address before you check out. We are not liable for product shipping once it has left our facilities. Examples where we cannot help you include: If you are no longer at the address when the package arrives such as shipping to a hotel, if you are not there to receive it at your home or elsewhere, or if you do not claim it in time from a shipping facility.
Please make sure your order is correct. Once we ship from our warehouse, we are unable to generate international returns for unopened items at the moment. Please ensure your items are what you want before checking out since we are unable to cancel international orders.
Return to Sender
Products returned to sender from failure to claim or bad addresses will be returned into inventory automatically and a store credit code emailed minus shipping costs.
Walotar is not liable for lost, misdirected, or stolen packages, although we are happy to help locate it to the best of our ability in the event that your package is not successfully delivered. A lost package is one that does not show confirmed delivery via the tracking number. If your tracking number shows the package as delivered, insurance will not cover the loss. If you have any issues receiving packages at your location, you should request a signature required service at checkout.
If your package's tracking number is showing as delivered but you have not actually received the package, you will have to follow up with the shipping company yourself. Please note that a missing package needs to be reported within 72 hours of confirmed (as per the tracking number) delivery has taken place. After 72 hours, retrieval may not be possible. It is assumed that the customer has provided a secure location for packages to be left. If security is an issue, please request the signature required service or provide a secure location for delivery.
To file a claim with the shipping company use these instructions:
Walotar is not responsible for any fees or taxes imposed by your country including but not limited to customs fees/tariff.
We are not responsible if your products are turned away at customs, if the country does not allow adult products to enter its borders or if it is criminal to possess an adult product generally or specifically. Please research ahead on the policy of the country you are shipping to.
We want you to be happy with your purchase from Walotar. If you aren't satisfied with your product, we want to help you find one you will love. Start by contacting us at email@example.com with your full name, order number, and shipping address.
For sanitary reasons, items must be brand new and unopened. Returns are only accepted if you made a mistake when placing the order. For malfunctions, please see our warranty policy. Please be sure to look for product dimensions and measurements before you purchase.
All return items must be in their original condition and packaging. The original and return shipping costs are non-refundable.
Please include a slip with your Order ID number, full name and reason for return inside the return package.
Consider insuring the return package in case it is lost or damaged in transit.WALOTAR is not responsible for items that are not delivered or damaged upon arrival.
Shipping fee is non-refundable.
Defective Products: Contact us to learn about how to troubleshoot the problem. Be sure to include your order number and we will assist you as soon as possible.